1. Introduction
CaspiRents ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at caspiteampm.com or engage with our property management services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
2. Information We Collect
Information You Provide to Us
We collect personal information that you voluntarily provide when you: submit a free rental analysis request, fill out a contact form, register as a tenant or property owner, or communicate with us directly. This may include your first and last name, email address, phone number, property address, and any other information you choose to provide.
Information Automatically Collected
When you visit our website, we automatically collect certain technical information such as your IP address, browser type and version, operating system, referring URLs, pages visited, and the date and time of your visit. This data helps us understand how visitors use our site and improve your experience.
3. How We Use Your Information
- To provide and improve our property management services.
- To respond to your inquiries and fulfill your requests.
- To send you administrative information, such as updates to our policies.
- To send you marketing communications (where permitted by law and with your consent).
- To analyze website usage and improve our online presence.
- To comply with legal obligations and resolve disputes.
- To protect against fraudulent, unauthorized, or illegal activity.
6. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted connections (SSL/TLS), access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
8. Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate or incomplete information.
- The right to request deletion of your personal data, subject to legal requirements.
- The right to opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.
- The right to lodge a complaint with a supervisory authority if you believe your rights have been violated.
9. Third-Party Links
Our website may contain links to third-party websites, including the Owner Portal and Tenant Portal (operated by Rentec Direct) and our social media profiles. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be indicated by a revised "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us:
